Privacy Policy
Sidco Foods Oman (“Sidco Foods”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://www.sidcofoods.co (“Website”).
By using this Website, you agree to the terms outlined in this Privacy Policy.
This Website is intended to provide product information, wholesale inquiries, and business communication services. Products displayed on the Website are for informational and inquiry purposes only and are not sold directly through the Website.
Information We Collect
We may collect personal and non-personal information when you interact with our Website.
Personal Information
Information you voluntarily provide may include:
- Full name
- Company name
- Email address
- Mobile number
- Business details
- Location information
- Inquiry details or messages
This information may be collected when you:
- Login to the Website
- Submit inquiry forms
- Contact us through WhatsApp, phone, or email
- Subscribe to updates, promotions, or newsletters.
Providing personal information is voluntary; however, certain services may not be available without it.
Non-Personal Information
We may automatically collect technical and usage-related information such as:
- Browser type
- IP address
- Device information
- Approximate geographic location derived from IP address
- Pages visited
- Website usage statistics
- Referral source
- Session duration
This information is used to improve Website functionality, performance, analytics, and user experience.
How We Use Your Information
We may use your information to:
- Respond to inquiries and quotation requests
- Contact you regarding products or services
- Provide product/marketing-related information
- Improve customer experience and Website functionality
- Maintain internal business records and comply with applicable legal, regulatory, and personal data protection requirements within the Sultanate of Oman.
- Send promotional or marketing communications where permitted
If you opt in, we may communicate with you through email, phone calls, or WhatsApp.
You may unsubscribe or opt out of marketing communications at any time.
Inquiry & Communication Disclaimer
The Website is intended solely for product display, business inquiries, and communication purposes.
Submitting an inquiry or requesting pricing through the Website does not constitute a confirmed purchase, order acceptance, or contractual agreement.
All orders, pricing, delivery terms, and commercial agreements are finalized separately through direct communication with our sales team.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers or partners only where necessary for legitimate business operations, including:
- Website hosting providers
- IT support providers
- Communication platforms
- Logistics or delivery coordination partners
- Marketing service providers
We may also disclose information if required by applicable laws or governmental authorities within the Sultanate of Oman.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve user experience and analyse Website traffic.
Cookies help us:
- Understand visitor behaviour
- Improve Website performance
- Remember user preferences
Cookies do not collect personally identifiable information and are only used to monitor Website usage.
You may disable cookies through your browser settings; however, some Website features may not function properly.
Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, and operational purposes.
When information is no longer required, it will be securely deleted or anonymized.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, or loss.
However, no internet-based system can be guaranteed to be completely secure, and users provide information at their own risk.
Third-Party Links
Our website may contain links to external websites or third-party services, including WhatsApp and social media platforms.
We are not responsible for the privacy practices or content of such third-party platforms. Users are encouraged to review their respective privacy policies separately.
Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, you should not use this Website or provide any personal information to us.
As information relating to minors under the age of 18 is not knowingly collected, Sidco Foods Oman does not knowingly share or distribute personal information relating to minors.
If we become aware that personal information from a minor has been submitted to us, we will take reasonable steps to delete such information promptly.
Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
For such requests, please contact us using the details below.
Changes to This Privacy Policy
Sidco Foods reserves the right to modify or update this Privacy Policy at any time.
Any updates will be published on this page and become effective immediately upon posting.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Sultanate of Oman.
Any disputes arising in relation to this Policy shall fall under the exclusive jurisdiction of the courts of the Sultanate of Oman.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: sales@sidcofoods.co
Phone/WhatsApp : +96898930960
Last update: 06 May 2026
